Shipping
Maddox ships from 22 regional warehouses so that delivery is never more than a few days away.

Maddox Fulfillment Centers

Please allow between 3-5 days for your order to arrive. If more than 5 days have passed please email us at 600vsales@maddoxtransformer.com to review the status of your order.

Refunds/Returns/Exchanges
Our return/refund/exchange policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof o...

Read more here: Shipping, Return and Refund Policy

5 Year Warranty

Buy with confidence. All new and used Maddox transformers are tested and come with a full 5 year warranty against defects. If you experience any problems just give us a call and receive a replacement, free of charge. We'll even pay the shipping!